Service Solutions has created a Quality Assurance Program to protect you, our client. Below are the steps we ensure are completed on every job site.

Do The Work: Do it right the first time...Every time!

Inspection: Self-inspection, Supervisor inspection (QCI Inspection forms), Manager Inspection, and Customer inspection with Manager as desired.

Communicate: On site visits, E-mailed results of inspections (QCI), and phone contacts.

Modify: Modify procedures where needed to increase effectiveness, Re-train cleaners - make personnel changes if necessary and modify task list to meet expectations where appropriate.

Quality Assurance Score: Service Solutions Inspection + Customer Inspection = Quality Cleaning Indicator (QCI)

The above program is only a guideline. In order for you to fully understand your many opportunities to benefit from Service Solutions, we recommend discussing your specific service and communication needs to tailor a quality assurance program for your facility.

At Service Solutions, we personally believe you should know what you are getting and when you are getting it. Therefore, we pledge to you that we will - Visit your facilities to inspect work performed and assure your satisfaction. Consistently schedule our work for times that are most convenient for you and your customers and we will DO what we say we will do!